Media enquiries

The department is committed to timely and responsive interactions with news media.

The Media Unit is staffed from 7am to 6pm weekdays and has an after-hours on-call service for serious environmental or wild animal incidents.

You can contact the Media Unit by calling (07) 3339 5831 or by emailing

The Media Unit can assist if you are a journalist or producer representing either print, online, TV or radio media outlets.

It is generally necessary to outline the enquiry in writing, including specific questions, deadline, broadcast/publication date and the context of the request.

The media team may post journalists' questions and responses to the department’s website to clarify any inaccuracies or misconceptions that are reported.

Due to the high volume of media enquiries the department receives, the Media Unit must prioritise requests. Every effort is made to ensure the department meets reasonable deadlines, however this is not always possible.