Media centre

The department responds to news media requests and queries through our Media Unit located in Brisbane.

You can contact our Media Unit if you are:

  • a journalist or media representative
  • work for a newspaper (print or online), magazine, radio or television outlet.

It may be necessary to outline the enquiry in writing, including specific questions, deadline, broadcast/publication date and the context of the request.

The media team may post journalists' questions and responses to the department website to clarify any inaccuracies or misconceptions that are reported.

We are unable to assist with non-media enquiries, including student and blogging requests. Students and bloggers are encouraged to utilise the information and resources available on this website.

Hours of operation

Media Unit hours of operation are 9.00am to 5.00pm Monday – Friday.

Email:

Phone: (07) 3339 5831

Outside office hours, at weekends and on public holidays, the department can only respond to enquiries regarding significant environmental incidents. A minimum of four hours’ notice is required.

All other enquiries will be responded to the following business day.

Response times

Due to the high volume of media enquiries the department Media Unit receives, it must prioritise requests.

For non-urgent matters or background information, at least 24 hours’ notice is required.

Documentaries

For assistance with documentaries relating to Queensland’s national parks, visitor attraction and lifestyle, contact 13 QGOV (13 74 68) and ask for the Queensland National Parks Visitor Attraction.

You may also require a permit. See below.

Commercial filming and photography

Commercial filming and photography activities on Queensland Parks and Wildlife Service managed areas may require a permit.

These activities will generally involve a crew of 10 or more people, and the use of significant infrastructure or equipment within national parks.

For assessments and approvals, email .

Public enquiries

Questions from the public should be directed to 13 QGOV (13 74 68).

Important links

Park alerts provide the latest information on access, closures and conditions (such as park upgrades and planned burns) for national parks and forests.

Croc Watch provides data on crocodile management activities (including sighting reports). All crocodile sightings in Queensland should be reported to Croc Watch on 1300 130 372.

PFAS fire fighting foam are known to have been used at a number of sites in Queensland. Information on current investigations is available online.

Public Register requires the department to maintain registers of certain documentation related to administration and enforcement activities (such as environmental authorities).