Corporate documents

    Service Delivery Statement

    Service Delivery Statements (Budget Paper 5) are published annually and provide budgeted financial and non-financial information for our department for the budget year.

    Service Delivery Statements are a primary source of information for hearings of the parliamentary estimates committees.

    Budget highlights

    Strategic Plan

    Departmental achievements

    Disability Service Plan

    Annual reports

    The annual report details the financial and non-financial performance of the department, and highlights its strategic initiatives, work and achievements.

    Impact Analysis Statements

    Equity and Diversity Plan

    Reframing the Relationships Plan

    Queensland Multicultural Policy and Multicultural Action Plan

    The Gurra Gurra Framework 2020–2026

    Our department is committed to working in genuine partnership with Queensland’s First Nations peoples to achieve stronger outcomes for community and for all people.

    The Gurra Gurra Framework 2020–2026 contains ten initiatives that will support the department to reframe relationships with First Nations peoples by holding Country and people at the centre of all that we do—from policy and program development, through to service delivery.

    Stakeholder Charter

    The Stakeholder Charter reflects the department’s commitment to maintaining a healthy and safe environment for employees, clients, visitors and others within its facilities.

    We aspire to build constructive, respectful and productive relationships with our stakeholders as this helps us to build capacity and achieve the best outcomes for Queenslanders.

    This charter outlines what stakeholders can expect from us when we engage with them and establishes our expectations of stakeholders who engage with the department.

    Waste Reduction and Recycling Plan

    In accordance with the Waste Reduction and Recycling Act 2011, each Queensland Government department is required to have a strategic plan in place for dealing with the waste it generates by carrying out its activities. The plan outlines activities that will either reduce the amount and impact of departmental waste generated, or improve the way in which the department manages unavoidable waste.