Feedback form—Enquiry

Please use this form to:

  • submit general enquiries
  • send comments and suggestions
  • report any accessibility issues.

Required fields are marked with an asterisk (*).

  1. Enquiry
    1. Immediate danger? Call 000 (Triple Zero) immediately.

      Visit crocodile sightings (CrocWatch) for more information.

      Queensland Science provides information on research, investment, partnership, commercialisation, education and grants.

      Visit Environmental monitoring for more information.

      Visit Queensland Herbarium for more information.

      Visit Arts Queensland for more information.

      Visit Queensland Heritage for more information.

      Find out about working for DES.

      If you are sending an invoice or statement to DES, please ensure the specific person or business area is included in your submission. More information is available at DES finances.

      Visit DES procurement for more information

      Read the latest DES news and media releases.

      Access government information through our right to information process.

    2. If your enquiry is about ‘National parks and camping’
    3. If your enquiry is about ‘Wildlife’
    4. If your enquiry is about ‘Licences, regulation and pollution’
    5. If your enquiry is about ‘Waste management and operations’
    6. Visit parks and forests for more information.

      Visit camping bookings for more information.

      Visit vehicle access permits for more information.

      Visit parks licences and permits for more information.

      Visit our Great Walks of Queensland for more information.

      Visit working for DES for more information on employment in the department.

      Visit our wildlife and ecosystems for more information.

      Report cruelty involving turtles through RSPCA Qld or to report other harm to turtles, see general wildlife enquiries.

      Book a Mon Repos turtle encounter or email us to become a turtle volunteer.

      Find out licencing requirements for keeping turtles in Queensland.

      Our marine strandings reports provides regular updates on stranded dugongs, marine turtles and humpback whales.

      Read our Nest to Ocean Turtle Protection Program for information on methods used to increase sustainability of turtle populations in coastal Queensland. Report sightings of marine wildlife in the Great Barrier Reef.

      Report cruelty involving koalas to RSPCA Qld or to report other harm to koalas, see general wildlife enquiries.

      Please note, until further notice no volunteer or student placements are being accepted at Daisy Hill Koala Centre or the Moggill Koala Rehabilitation Centre.

      More information on koala conservation can be found through the Community Infrastructure Koala Conservation Policy and the Koala Conservation Policy in South East Queensland.

      Our species lists information provides access to the species profile search which allows for searching for species to locate information for Queensland’s native and naturalised priority plant and animal species names, status, species notes, images and the ability to download records in three formats (KML, CSV and GeoJson).

      If you seek assistance with identifying an insect, spider, mammal, bird, reptile or fish, visit the Queensland Museum’s website.

      For more information read our compliance and management and regulation information.

      Visit penalty infringement notices for more information.

      Visit environment and pollution management for more information.

      Report the illegal littering and dumping or if no number plate is available email us your report.

      Read more about asbestos removal work and guidelines.

      Visit our waste reduction initiatives for more information.

      Visit our waste disposal levy for more information.

      Visit our environment licences and permits information for more information.

      Visit our waste strategy for more information.

      Visit Queensland’s waste disposal levy to read about the department’s commitment to ensure that the levy will not have a direct impact on households and how it applies to households not covered by the advance payment to local councils, i.e. those with commercial waste collection arrangements.

      Visit our waste tracking obligations information for more information.

    7. Correct spelling of the location will help us answer your enquiry.
    8. Name and location of the person in the department you have spoken to, if applicable.
    9. Please provide as much information as possible to ensure our best response.
    10. Select up to 5 documents or images to attach, maximum file size of 5MB each.
  2. Your contact details

    We need sufficient information to identify you and the issue so that we can act on your enquiry.

Privacy

The Department of Environment and Science collects personal information from you, including information about your:

  • name
  • email address
  • address
  • telephone number
  • commentary or opinion
  • any other personal information required for communication with the department.

We collect your personal information to help us investigate your feedback, communicate with you regarding your enquiry, and meet any legal obligations that may apply to the information you provide.

The Information Privacy Act 2009 allows or authorises us to collect this personal information.

Your information may be shared with a relevant third party for the purpose of addressing your enquiry.

We will only use your information for this purpose. It will otherwise not be used or disclosed unless authorised or required by law. Your personal information will be handled in accordance with the Information Privacy Act 2009.