Phone: 13 QGOV (13 74 68)
Postal address: GPO Box 2454, Brisbane Queensland 4001
Business hours: 8.30am to 5.00pm Monday to Friday
Use the Enquiry form and we’ll respond to you by email.
You can follow us on our social media channels.
Language and hearing assistance
If you need an interpreter please call the Translating and Interpreting Service on 1800 512 451 and have them contact the department on 13 QGOV (13 74 68).
If you are deaf or have a hearing or speech impairment, you may contact the National Relay Service—telephone 133 677 (TTY/Voice) / 1300 555 727 (Speak and Listen (SSR)).
For enquiries related to bushfires, medical and other emergencies please call 000 (or 112 from a mobile phone).
Contact methods for enquiries related to camping and permits in national parks.
Contact details for enquiries related to wildlife.
Contact details for pollution or environmental enquiries.
Contact details for environment service centres.
Read more about the department's customer service charters.